SERVICES WE OFFER

ANTENATAL CARE


We have a practice midwife, Sarah Jolly, who offers pre-conception advice, and routine antenatal care throughout your pregnancy. All of the doctors also offer these services, and a full postnatal check 6 weeks after your baby is born. We are served by three local hospitals: Kingston, Chelsea and Westminster, and St George's Hospital. Normally, once you have chosen your hospital, we will share your care with the hospital midwives. For Kingston Hospital and Chelsea and Westminster Hospital, you can now book on-line: http://www.chelwest.nhs.uk/services/womenchildren/maternity/self-referral.php http://www.kingstonmaternity.org.uk Self boooking advised on hospital website. Appointment for routine checks throughout your pregnancy can be made at a time to suit you, during normal surgery hours. You can make an appointment to see the GP, Jo Flint, or Sarah Jolly.




BABY CLINIC


This weekly clinic is run by a GP and one of our practice nurses. Your baby will have an 8 week developmental check, and receive the first set of childhood immunisations. Subsequent immunisations can be given by the nurse in any practice nurse clinic. For routine checks of weight and development, and advice on feeding, see your Health Visitor at: Eileen Lecky Clinic
2 Clarendon Drive SW15 1AA
Tel : 020 8788 2236 West Hill Children's Centre 4 Broomhill Road SW18 4HX
Tel: 020 88709 9928 Sure Start 166 Roehampton Lane SW15 4HR
Tel: 020 8789 0572




BLOOD PRESSURE (24hr MONITORING)


This blood pressure monitor is worn by the patient over a 24 hr period, and can help us to get a more accurate assessment of your blood pressure. Your doctor will ask you to book an appointment with the health care assistant, if this is considered necessary for your treatment.




BLOOD TESTS (PHLEBOTOMY)


When a blood test is necessary, the doctor will complete from for you, indicating which tests are required. You can either:

  • book an appointment with our health care assistant – blood tests will need to be taken before 1pm
  • take your form to Queen Mary's Hospital where there is a walk-in pathology service. Opening times: Monday - Friday 08.30 – 16.45
Queen Mary's Hospital, Roehampton Lane SW15 5PN. Telephone no: 020 8487 6000. If you have been asked to have a fasting blood test, please do not eat or drink anything other than water from midnight the night before your test.




CERVICAL SCREENING


A cervical smear test is advised for all women over 25 who are, or have been, sexually active: Age 25 – 49 test every 3 years Age 50 – 64 test every 5 years Book an appointment with one of our practice nurses if you receive an invitation from the NHS Screening Services. We now also hold extra clinics on Monday and Tuesday evenings from 6.30 - 8pm. For more information, collect a leaflet from the surgery, or visit the website:
http://www.cancerscreening.nhs.uk/cervical/




CHRONIC DISEASE MANAGEMENT


The Heathbridge doctors and nurses provide regular reviews to manage long-term conditions including:

  • Diabetes
  • Heart Disease
  • Stroke
  • High blood pressure
  • Asthma
  • COPD
  • Epilepsy
  • Dementia




FAMILY PLANNING


All our doctors and nurses can offer advice on all aspects of family planning and contraception. For first prescriptions of the contraceptive pill and depot injections, see your doctor. For repeat prescriptions of the contraceptive pill, or further depot injections, make an appointment with the practice nurse. Please note we will not issue repeat prescriptions for the contraceptive pill without seeing you. For emergency contraception, phone reception for our nurse practitioner to assess your needs and arrange treatment. Emergency contraception is also available over the counter from the Chemist. See your pharmacist for advice




FRESH START


For people with alcohol problems, this is run within the practice by a doctor and a specialist nurse. It is accessed by referral from a GP.




HEALTH SCREENING


Our health care assistant carries out routine new patient health screening, and also over-40s NHS health checks. You may also like to book an appointment to discuss healthy living advice.




IMMUNISATIONS


Our practice nurses can provide all the routine childhood and adult immunisations. For travel vaccinations, please see the relevant section of the website. Flu vaccination; Pneumococcal vaccination: every year we offer the seasonal flu, and pneumococcal vaccination to all our patients over the age of 65, and those with chronic conditions such as asthma or diabetes. This is normally available from the end of September, see updates nearer the time. For up to date information about the current childhood immunisation schedule, please visit:
http://www.hpa.org.uk/




INTERPRETING SERVICES


If English is not your first language, and you feel you would benefit from an interpreter at your consultation, please let reception know on booking. They should be able to arrange for an interpreter to accompany you, within 24-48 hours.




MINOR SURGERY


Dr Allen and Dr Hallett have minor surgery sessions at the practice. They can remove small lesions, lumps and bumps, but not for cosmetic purposes. Please make a routine appointment to see the doctor first to assess suitability. Clinic times: alternate Friday mornings




NON-NHS SERVICES


Some services fall outside the NHS contract, and will attract a charge. These include:

  • Pre-employment medicals
  • Certificates of fitness
  • Private sickness certificates
  • GPs are no longer recommended for countersigning passport applications
The cost of these services is in line with British Medical Association guidance. Your GP should be able to give you an idea how much a particular service is likely to cost, dependent on what is required. For a rough guide, see a sample list here:




SEXUAL HEALTH


South West London Sexual Health Services For further information please click here: shswl.nhs.uk WANDSWORTH Falcon Road,160 Falcon Road, Wandsworth, London SW11 2LN MERTON Patrick Doody Clinic, 79 Pelham Road, Wimbledon, SW19 1NX Monday, Wednesday & Thursday 1pm - 7.30pm Tuesday 9.30am - 4.30pm (appointment only) Saturday 10am - 12noon Wide Way Medical Centre, 15 Wide Way, Mitcham, CR4 1BP Monday 3pm - 7pm (appointment only) Thursday 2.45pm - 4.45pm (young person’s walk-in clinic for under 20s) RICHMOND Sheen Lane Health Centre, Sheen Lane, East Sheen, SW14 8LP Tuesday 6pm - 8pm KINGSTON Wolverton Sexual Health Clinic Kingston Hospital N H S Trust, Galsworthy Rd, Kingston upon Thames KT2 7QB Mon-Fri 8am to 11am Teddington Health and Social Care Centre, 18 Queens Road, Teddington, TW11 0LR

  • Wednesday 9am - 7.30pm

    • 8.45am - 10.30am specialist Long Acting Reversible Contraception (LARC) clinic, including implant removal (appointment only)

    • 12noon - 3pm psychosexual counselling by GP referral

    • 5.30pm - 7.30pm walk-in nurse led contraception clinic

  • Thursday 6pm - 8pm
Young person’s walk-in clinic at Off The Record, 2 Church Street TW1 3NJ,
  • Monday 3.30pm - 5.30pm
Details of what is available at Off the Record are on http://otrtwickenham.com/sexual-health-service/ Referral to the service Patients do not need a formal referral to the service with the exception of the psychosexual counselling service with referral required from a GP or a professional working with the sexual health service. Patients please call 0333 300 2100 or visit www.clch.nhs.uk/swlsexhealth The phone line will be manned from 8am to 8pm Monday to Friday and on Saturday mornings; plus it will give useful information through a recorded message 24/7. Psychosexual counselling referrals – please call our central bookings service on 0333 300 2100 Complex contraception support – for contraception that cannot be offered within general practice i.e. complex or LARC if the practice doesn’t offer this directly please give patients the phone number/website address above Aligned services (provided via Spectra and Metro) Sexual health outreach, prevention and engagement (Wandsworth only)
Delivering clinical interventions and behavioural change support at the first point of contact to people facing vulnerabilities and higher risk for their sexual health. This offers support and interventions for those with additional needs and can act as a bridge into mainstream services when appropriate. Care and support for people living with HIV (Wandsworth only)
Offering care to individuals diagnosed with HIV including professional services e.g. advice and advocacy /counselling / family care services. C-Card young person’s condom distribution (Wandsworth and Richmond)
Focusing on education, promotion and distribution of condoms to minimise STI transmission in 13 to 24 year olds. Condom collection will continue to be available from participating pharmacies and other sites. Merton young people outreach (Merton only)
Spectra will deliver the Check it Out service which is a specific young person’s (under 20s) outreach service for working with schools to deliver contraception and sexual health messages. They will also work with higher education colleges and other local community settings used by young people where our staff will provide clinical input such as EHC (emergency hormonal contraception), chlamydia and gonorrhoea screening, free condoms, pregnancy testing, alcohol and substance misuse advice, advice on sex and relationships and fast track referral to appropriate mainstream clinics as appropriate including chlamydia screening. Chlamydia screening for young people (under the NCSP) (Wandsworth and Richmond)
For residents aged 16-25 to access chlamydia and gonorrhoea screening through outreach, general practice and pharmacy. The service promotes screening to enable early diagnosis, treatment and partner notification and coordinates testing results from other services and sites. HIV services Whilst the new service will provide HIV testing and HIV post sexual exposure treatment (PEP) as part of its clinics specialist HIV clinic services for patients living with HIV remain provided by local hospitals. These services are commissioned separately by NHS England. In Wandsworth this is at the Courtyard Clinic at St George’s Hospital and there are also HIV services at Kingston Hospital www.sexualhealthkingston.co.uk/hiv-care/ Confidential NHS Sexual Health Clinic at Danebury Avenue Sexual health clinics are now available on Wednesdays and Thursdays at 351 Danebury Avenue, Roehampton, London SW15 4DU. The centre is run by friendly, expert staff offering a range of contraceptive and sexual health services. Our services include: -sexually transmitted infection (STI) testing and treatment -all contraceptive methods -advice and support To book appointments: Call 0333 300 2100 or book online www.shswl.nhs,uk




SUBSTANCE MISUSE


Our substance misuse primary care nurse can see patients in the surgery who wish to address their drug or alcohol problems.




CARERS CLINIC


Are you looking after someone? If without payment you are looking after a partner, friend, or relative who depends on your support due to frailty, illness, disability, a mental heatlh condition or substance misuse then you are a Carer. In association with Wandsworth Carers Association, the practice offers sessions for carers who might need further assistance, advice or signposting to relevant services available. These sessions take place once a month every last Tuesday of the month between 9.30-12.30. Please see reception now and book an appointment.




PRIMARY CARE PLUS (PCP)


Offered to patients who might have been diagnosed as having a severe and enduring mental health problem past or present and not currently under secondary care services (CMHT/RST/EIS). The practice has a dedicated specialist nurse who sees patients as above. Primary Care Plus works closely with local voluntary and statutory organisations, services that might contribute towards you remaining well and stable within your home environment. The PCP service is geared towards offering on-going support and care that you think necessary, to support your general mental, physical and social wellbeing within the comfort of your home, with your identified social support networks.




ADDITIONAL SERVICES


There are additional services that do incur charges such as: Private letters including, housing letters, fitness to travel, private medical certificates Medical examinations and reports including DVLA medical, Adoption form, private health insurance claim form, holiday cancellation forms Statement of fact letter / To Whom It May Concern For more information on fee related work, please contact reception.




TRAVEL CLINIC


At Heathbridge Practice we offer a comprehensive travel clinic service, customized to your individual itineraries using the most up to date research and disease tracking. All travel appointments need to be booked in advance and require two routine appointments. Patients can book for a travel consultation within any practice nursing clinic. Please advise reception that you require a travel appointment, so they can arrange the longer appointment slot required for this service. Most vaccinations take between 2 and 6 weeks to provide highest levels of immunity. It is therefore advised that you book your travel consultation at least 6-8 weeks prior to travel. Last minute travellers should still book in to be seen as soon as possible, as late vaccination will start to provide some increasing protection throughout your trip. Read More Links: www.fitfortravel.nhs.uk/home.aspx www.nathnac.org/travel/index.htm




CHILD & ADOLESCENT HEALTH


Health Visiting Service - Wandsworth-Coronavirus https://thrive.wandsworth.gov.uk/kb5/wandsworth/fsd/service.page?id=rKIbbVeIfsE

Wandsworth Young People’s Health Agency
https://www.catch-22.org.uk/services/wandsworth-young-peoples-health-agency/




CONTRACEPTION


Abortion Services Termination of Pregnancy Self-Referral Marie Stopes www.mariestopes.org.uk 24 hour advice line: 0345 450 3964




MUSCULOTSKELETAL - MSK


What is First Contact Practitioner?

First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist it gives the patient the best possible change of recovery and a smooth journey through the NHS MSK pathway.

Who are We?

Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.

How Can You See Us?

If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.




FIRST CONTACT PRACTITIONER - FCP


What is First Contact Practitioner?

First Contact Practitioner’s (FCP) are specialised Band 6/7/8 Physiotherapists, who have had a number of years’ experience working in an MSK setting. The idea of the FCP service is to offload the MSK caseload from the GP’s. This means that patients get to speak to a highly experienced physiotherapist within days of contacting their GP practice about any MSK conditions. The FCP will then assess and diagnose the patient before providing self-management advice, therefore cutting onward referrals and wait times at major MSK providers such as SGH or they can refer onto the most relevant service such as Physio, Orthopaedics or Scanning. By having this early input from a physiotherapist it gives the patient the best possible change of recovery and a smooth journey through the NHS MSK pathway.

Who are We?

Surrey Physio provide the FCP service in nearly all the PCN’s in Croydon and Wandsworth, as well as an expanding service in Lambeth and Merton. We also are an AQP Provider in Wandsworth for MSK Physiotherapy. We pride ourselves on providing high quality and individual personalised patient centred care from an exceptional team of physiotherapists and FCP’s.

How Can You See Us?

If you call your surgery with any MSK problem the administration team can book you straight in with a FCP, a GP can also do this if you speak to them about your MSK problem.