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Referrals
Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery.
Referrals Guidance
We encourage patients to take an active role in managing their healthcare. Once a referral has been submitted, the receiving provider is responsible for arranging appointments and providing updates. For the quickest and most up to date information, please use one of the options below to track or manage your referral directly.
- Visit the NHS e-Referral Service guidance page to check and manage your referral
- Contact the NHS e-Referral Service helpline: 0345 608 8888
- Contact your hospital directly for appointment or waiting list updates:
- St George's Hospital: 020 8725 0007
- Chelsea and Westminster Hospital: 020 3315 6666
- Kingston Hospital: 020 8546 7711
My Planned Care
Millions of patients on the waiting list for NHS care will be able to access support and check wait times at their fingertips thanks to a new online platform called My Planned Care.
The platform will allow patients and their carers to access information ahead of their planned appointment, operation or treatment through the touch of a button.
