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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment and Other Admin Requests
Book a Same Day Appointment
Same day appointment requests are screened by a GP Monday to Friday from 8.00am to 6.00pm
Book a Routine Appointment
Routine appointment requests are screened by a GP Monday to Friday from 8.00am to 6.00pm
Home Visits
Please be aware that our GPs will always call to assess the home visit request first.
If you need a home visit, you can help us by calling reception before 11am.
Telephone: 020 8246 4070
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.
Patient Triage
Medical Request
Doctor's Letter
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Referral Follow-Up
Test Results
Something Else
For anything else, please complete our online form
Change or Cancel an Appointment
Please note that we require at least 24 hours’ notice for appointment cancellations. Any appointment cancelled on the same day will be recorded as a Did Not Attend (DNA) and will be noted on your record. We kindly ask that you cancel as early as possible to allow us to offer the slot to someone else. Last minute cancellations leave us with unused appointments that could have been given to others in need.
Ways to cancel
- Telephone us on 020 8246 4070. and press 1
- Cancel through the NHS App
Out of Hours
Enhanced Access
Ask at reception for enhanced access information
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.