Prescription Tracking in the NHS App

Prescription tracking goes live in the NHS App for millions of patients

Nearly 1,500 high street chemists, including every Boots in England, now enable patients to track their prescriptions through real-time updates in the NHS App.

Almost half of all phone calls to community pharmacies are estimated to be from patients asking if their prescription is ready - this new service helps to free up time for pharmacists and for patients.

The service is expected to be made available to nearly 5,000 more pharmacies over the next 12 months - covering 60% of those in England.